Caution using this company
Lots of great items, impressive site and adds in magazines. I have shopped here for years and spent quite a bit of money. However, for the 3rd time BHPhoto has allowed me to complete an order on an item without letting me know the item was back ordered. I only find out weeks later when I check to see where my item is. In the order status screen at BHPhoto there is no way to self cancel your order; you must go through emails and phone calls.
Icing on the cake was a used lens I purchased that was delivered in a cardboard box with one half the lens wrapped in nothing and one wrapped in one thin layer of popped bubble wrap ~ I sent it back without unpacking.
I am moving on to Adorama, Roberts Camera and Mid West Photo Exchange, all of which give better honest service.
Date of experience: July 07, 2012
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