WHAT's EATING-UP MY ALLOWED DATA?
There is a significant drain on my data allowance without me even using any apps or the internet. In the first place, I did all the necessary steps to prevent this from happening before I even reported this issue to ASSURANCE WIRELESS. I set my Data Saver "on' and uninstalled all the built-in data consuming features like interactive gaming and music streaming apps. I never set-up my email nor Social Media and even blocked data for specific apps like weather and news.
The above issue had been reported to AW so many times. Customer Representatives did their trouble-shooting methodologies and didn't work.
Why is my phone using so much data when I am not even using it? I only use my phone for 'VOICE' that is calling and receiving calls but mostly calling because most of the time my device is turn-off. I NEED AN ANSWER, ASSURANCE WIRELESS!
Date of experience: October 04, 2024
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