Surprised they actually paid out
I've been paying for this insurance for 3 years and was hoping to never figure out if it would actually come through. My apartment was broken into, and 2 laptops that were covered by Akko were stolen. I sent in a police report (because it happened overseas) and some photos showing the entry was forced. I got a compassionate and quick response from the team. I didn't get the full purchase value back which would've been nice - because I'm going to buy new computers, not refurbished ones - but something is better than nothing. I was actually surprised they didn't make me jump through more hoops to make a claim. I'm thinking about adding on the $4 identity theft insurance because after going through the burglary...I'm all about insurance for a rainy day.
Date of experience: September 23, 2024
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