Ensuring Power and Safety During Outages

Hydro One’s Outage Tools: Stay Informed

One of the best ways to stay prepared for power outages is by using Hydro One’s suite of outage tools. These resources are designed to keep you informed and help you manage any disruptions with ease.

• Outage Map: Hydro One’s interactive outage map is a powerful tool that provides real-time updates on power outages across the province. By simply entering your address or postal code, you can see if your area is affected, the estimated time of restoration, and the cause of the outage. This map is accessible on both desktop and mobile devices, ensuring you’re always in the know.

• Outage Alerts: Sign up for Hydro One’s outage alerts to receive personalized notifications directly to your phone or email. These alerts keep you updated on the status of an outage affecting your home, including estimated restoration times and updates on progress. This feature is especially useful for those who may be away from home and want to stay informed.

• Outage Tips: Being prepared is the key to weathering any power outage. Hydro One offers a comprehensive list of outage tips on their website. This includes advice on creating an emergency kit, keeping your devices charged, and knowing how to safely use generators and other backup power sources.

Power Safety: Protecting You and Your Family

During a power outage, safety is paramount. Hydro One emphasizes the importance of taking the right precautions to keep yourself and your family safe.

• Downed Power Lines: If you see a downed power line, stay at least 10 meters away (the length of a school bus) and report it to Hydro One immediately. Never attempt to move or touch the line, as it could still be live and dangerous.

• Generator Safety: If you’re using a generator, ensure it’s installed and operated according to the manufacturer’s instructions. Always run generators outdoors to avoid carbon monoxide poisoning and never connect a generator directly to your home’s wiring without a proper transfer switch.

• Food Safety: Keep refrigerator and freezer doors closed during an outage to maintain the cold temperature. Food will remain safe in a refrigerator for about 4 hours and in a freezer for up to 48 hours, depending on the fullness.

Deals and Promotions: Save While Staying Prepared

Hydro One doesn’t just stop at providing tools and safety tips—they also offer deals and promotions to help you stay prepared without breaking the bank.

• Energy-Efficient Products: Hydro One frequently partners with retailers to offer discounts on energy-efficient products, such as LED bulbs, smart thermostats, and power bars. These products not only help reduce your electricity usage but can also keep essential systems running longer during an outage.

• Seasonal Promotions: Keep an eye out for seasonal promotions, especially during the winter and summer months when the risk of power outages can increase. Hydro One often offers deals on items like portable power banks, battery-operated lanterns, and emergency kits to help you stay prepared.

• Customer Loyalty Programs: Hydro One customers can benefit from loyalty programs that offer rewards for energy-saving practices. By participating in these programs, you can earn points that can be redeemed for discounts on energy-efficient products or even a credit on your electricity bill.

Conclusion

Power outages can be stressful, but with the right tools, knowledge, and preparation, you can manage them with confidence. Hydro One is committed to providing you with the resources you need to stay safe and informed, while also offering promotions to help you save. By taking advantage of Hydro One’s outage tools, following their safety guidelines, and exploring their deals, you can ensure that your home is ready for whatever comes your way. Stay safe, stay informed, and stay prepared with Hydro One.